Personal Information
When you register for our CCCam services, we collect personal information including your name, email address, billing address, and payment information. This information is necessary to provide our services and process payments.
Technical Information
We automatically collect technical information such as your IP address, device type, receiver model (Dreambox, VU+, etc.), connection logs, and usage statistics to ensure optimal service performance and troubleshooting.
Usage Data
We collect information about how you use our services, including login times, channel access patterns, ECM response times, and service quality metrics to improve our offerings.
Service Provision
Your information is used to provide CCCam services, generate C-lines, manage your account, process payments, and provide technical support.
Service Improvement
We analyze usage data to optimize server performance, improve channel availability, reduce ECM times, and enhance overall service quality.
Communication
We use your contact information to send service updates, maintenance notifications, billing information, and respond to your support requests.
Security Measures
We implement industry-standard security measures including SSL/TLS encryption, secure servers, firewalls, and access controls to protect your personal and payment information.
Data Encryption
All sensitive data, including payment information and C-line credentials, is encrypted both in transit and at rest using advanced encryption standards.
Access Controls
Access to your personal information is restricted to authorized personnel who need it to provide services or support. All staff members are bound by confidentiality agreements.
If you have questions about this privacy policy or how we handle your data, please contact our Privacy Officer:
Email: info@mycccam.eu
Address: MyCCcam.eu, Privacy Officer, Amsterdam, Netherlands